Contact Us
Contact Marvellea
Marvellea is operated by Zaozhuang Fanshihui Trading Co., Ltd.
Legal Entity: Zaozhuang Fanshihui Trading Co., Ltd.
Registered Address: The 6th storefront on the north side of the road, heading east from the intersection of Dingqiao Road and Meishi Street, Tanshan Subdistrict, Yicheng District, Zaozhuang City, Shandong Province.
Email: service@marvellea.com
Customer Support: Monday-Friday
We aim to respond to customer inquiries within 1–2 business days.
Contact Us
Need help with a product or an existing order? The Marvellea customer support team can assist with product questions, order updates, shipping information, returns, payments, privacy-related requests, and other service concerns.
Customer support is provided by Zaozhuang Fanshihui Trading Co., Ltd.
Email: service@marvellea.com
When contacting us about an existing purchase, please include your order number and the email address used at checkout. This will help our team locate your order and assist you more efficiently.
If your order arrives damaged, defective, incomplete, or incorrect, please include clear photos or videos showing the item, packaging, and shipping label.
Please contact us before returning any item. Our customer support team will review your request and provide the correct return instructions and return address for your order.
We aim to respond to all customer inquiries within 1–2 business days. Requests involving shipping carriers, payment providers, order investigations, or privacy matters may require additional review time.